GLPI, developed by Teclib, is one of the most popular tools for organizing and automating IT management. Its features allow for effective IT asset tracking, incident management, and support for processes related to technical infrastructure. However, to fully leverage the potential of GLPI, it is often necessary to add additional functionalities that better meet the specific needs of your organization.

This is where Hawatel comes in, offering custom plugin development services for GLPI, enabling you to expand the system with essential, tailored features.

Source: GLPI

What is the role of GLPI plugins?

GLPI plugins are extensions that allow the system to be adapted to the unique needs of its users. They make it easy to introduce new functionalities, integrate with other systems, and optimize processes that, in the standard version of GLPI, might require additional configuration or manual actions.

Extending GLPI’s functionality

Plugins can cover a wide range of functions, from basic integrations to advanced automations. Examples of features that can be added to GLPI using plugins include:

• IT asset monitoring: Plugins enable integration with monitoring systems such as Zabbix or Prometheus, allowing for automatic collection of data on the state of your IT infrastructure and quick response to emerging incidents.
• Integration with databases and external systems: With plugins, GLPI can easily be connected to other systems used within the organization, such as ERP, CRM, or e-commerce platforms. These integrations help synchronize data and streamline information flow between systems.
• Incident management automation: GLPI plugins can automate many tasks related to incident management, such as assigning tickets to the right person, setting priorities, or generating notifications. This results in faster and more efficient processes.
• Reporting and analytics: Some plugins offer advanced reporting capabilities, allowing the creation of custom reports and analyses based on data collected in GLPI. This is especially useful for organizations that need to monitor key performance indicators (KPIs) in real time.

Tailored to your specific needs

Organizations often have unique requirements that cannot be fully met by GLPI’s standard features. With plugins, these challenges can be addressed by adapting the system to the specific demands of your business. The ability to modify existing features or add entirely new solutions makes GLPI a flexible tool that can grow and evolve along with your organization.

Why Hawatel?

Hawatel specializes in customizing IT systems to meet individual client needs. Our team of experts has many years of experience working with GLPI and other popular IT tools, enabling us to deliver solutions that are perfectly aligned with business requirements.

Custom GLPI plugin development is one of Hawatel’s core services. Thanks to our in-depth knowledge of IT systems and close collaboration with clients across various industries, we create dedicated plugins that unlock the full potential of GLPI. From simple integrations to complex automations – Hawatel delivers solutions that enhance the daily operations of IT departments in organizations.

Benefits of using custom GLPI plugins

• Increased operational efficiency: Plugins automate many processes, saving time and boosting the productivity of IT departments.
• Flexibility and scalability: Plugins adapt GLPI to your organization’s specific needs, making the system more flexible and easier to scale as business conditions change.
• Cost optimization: Through process automation and system integrations, organizations can reduce the operational costs of IT infrastructure management.
• Data security and consistency: Well-designed plugins help maintain data consistency and integrity, which is critical for IT management in any organization.

Conclusion

GLPI plugins are a great way to extend the system’s capabilities and tailor it to your organization’s unique needs. With Hawatel’s custom plugin development services, you can gain full control over your IT processes and fully harness the power of GLPI – resulting in greater efficiency, cost savings, and optimized IT infrastructure management.

Contact us today!