Server and application maintenance

What will you gain by cooperating with us?

• Service quality guarantee (SLA): We provide a high standard of services, guaranteed by the Service Level Agreement (SLA). This means you can always count on a specified level of availability, performance, and technical support.
• Quick resolution of complex problems: Thanks to our experienced team of specialists, we can respond quickly and effectively to any issues. Regardless of the complexity of the failure, we will find a solution, minimizing downtime and ensuring continuity of operations.
• A wide range of competencies and experience within our team: Our team consists of experts from various IT fields, allowing us to take a comprehensive approach to managing your server infrastructure. We have experience with different technologies, ensuring versatile support.
• Constant service availability and security: We offer 24/7 monitoring and technical support, which means your servers are under constant care. Through regular updates and advanced security measures, we minimize the risk of failures and cyberattacks.
• Increased customer satisfaction through faster and more efficient infrastructure: Efficient servers translate into faster application and website performance, which in turn increases customer satisfaction. With stable infrastructure, your business can run without disruptions. 
• Predictable costs, in line with the agreement: Thanks to our transparent pricing policy, you know upfront what costs you will incur. The agreement clearly defines the scope of services and fees, allowing you to better plan your budget and avoid unexpected expenses.

Server administration - Hawatel's services

• Analysis and optimization of your service performance: We improve performance and gain a competitive edge through detailed analysis and continuous optimization of your infrastructure.
• Infrastructure planning and development: Gain a solid technological foundation that will allow your company to grow with new challenges.
• Application lifecycle management (CI/CD): We automate deployment processes, reducing the risk of errors and accelerating the time to implement changes.
• Security testing: We ensure the highest level of protection for your systems through regular testing that identifies potential threats.
• Designing and implementing high availability solutions (HA): We ensure the continuity of application operations, even in the event of hardware or infrastructure failures.
• Creating and managing containers (Docker, Kubernetes): We optimize resources and simplify application management with modern containerization technologies.
• Developing backup strategies and disaster recovery plans (DR): We protect your data from loss and minimize downtime with well-planned data recovery procedures.
• Cloud migrations to AWS: We will migrate your systems to the AWS cloud.
• Continuous IT infrastructure monitoring - 24/7/365: We ensure system stability and availability through constant monitoring around the clock, seven days a week.
• Load and performance testing: We will test how your systems handle heavy loads to ensure their reliability during critical moments.
• Monthly infrastructure review report and recommendations: You will receive regular reports with a detailed assessment of your infrastructure's condition and practical recommendations for further development.
• Technical consulting and advisory services: Leverage our expert knowledge to make informed technology decisions that support your business growth.