From our own experience, we know that when working with Jira, there’s often a need to export incident data – whether for summaries, client reports, or audit documentation. The problem is that, until now, there hasn’t been a tool that lets you not only extract data but also organize it in your own template and instantly generate a ready-made report.

That’s why we created the Incident Reports plugin by Hawatel – a simple yet highly flexible solution for Jira.

What does the Incident Reports for Jira plugin offer?

• Filter data by project, issue type (incident, problem, request), and status (open, blocked, cancelled).
• Select which fields should appear in the report – e.g., root cause, status changes, work logs, start and end dates.
• Export to four formats: HTML, CSV, DOCX, XLSX, and indirectly to PDF (after downloading the DOC file).
  This allows you to instantly share data with your team, clients, or keep it in your documentation.
• Use up to 10 custom DOCX templates – with your company’s logo, layout, and style consistent with your visual identity.
• Support for JQL, if you need to create more advanced queries.

Why is it worth downloading the plugin?

• Reports are generated automatically, with no need to manually copy data from Jira.
• You can customize the document’s appearance to match your company standards – especially useful in corporate environments.
• It improves team transparency – every incident can be exported together with all related data.
• Integrates with Jira without any additional configuration.

See how the plugin works in practice

Who is the Incident Reports for Jira plugin for?

• IT and Service Desk teams that need to regularly report incidents.
• Project managers who need ready-to-use reports for reviews or audits.
• Companies operating in industries where incident documentation is mandatory.

Summary

Incident Reports is the missing link in Jira. It lets you quickly prepare professional incident reports – exactly in the format you need. One click, and you have a ready-to-use document generated in your own template.

>>> Get the plugin on Atlassian Marketplace <<<