Jira is one of the most widely used tools for managing projects, tasks, and incidents. However, many users eventually face the same question: how to export data from Jira in a clear, readable format that can be analyzed, reported, or shared?

Simply opening a list of issues and copying them into Excel isn’t enough. What you really need is an efficient Jira data export — one that preserves key fields, statuses, and activity history.

Why is exporting data from Jira important?

Exporting data from Jira is more than just a technical step. For many teams, it’s the foundation of transparency and effective reporting:

• Audit and quality control – Jira data helps analyze errors, identify root causes, and measure response effectiveness.
• Reports for clients and stakeholders – you often need a clear summary of actions taken.
• Team performance analysis – exports allow you to measure response times, SLA compliance, number of issues, or incident frequency.
• Archiving and security – keeping backup copies of Jira data outside the system may be required in certain industries.

How to export data from Jira

In Jira Cloud, there are several ways to export project data — for example, using JQL queries or the built-in export option.
However, both methods have limitations: they require knowledge of JQL syntax, lack custom formats, and don’t let you adjust the layout or appearance of reports.

A better solution is to use dedicated export plugins for Jira. The most convenient and flexible option is a specialized plugin that extends Jira’s export capabilities. One of them is Incident Reports for Jira – a tool that not only exports Jira data but also generates professional reports in DOCX, XLSX, CSV, or HTML format.

Why the standard Jira export isn’t enough

The standard Jira export works fine when you just need raw data. But if you want to show more – context, causes, statuses, corrective actions – all in a readable, well-formatted document, things get complicated fast.

That’s why we created Incident Reports for Jira – a plugin that turns your export into a finished report. No manual column adjustments, no copying into Word, no frustration.

How does the Incident Reports for Jira plugin work?

Incident Reports lets you create incident and issue reports based on Jira data. You can:

• Filter data by project, issue type, and status.
• Choose which fields should appear in the report.
• Use your own DOCX template (e.g., with your company logo).
• Generate the report in your chosen format and share it instantly with clients or your team.

Watch it in action

Summary

Exporting data from Jira can take many forms – from simple CSV files to complex JQL queries. The problem is that both approaches have limitations. In practice, nobody wants to waste time manually formatting, copying columns, or pasting rows into a corporate report template.

That’s why Incident Reports for Jira was created – a plugin that solves all these problems at once. With just one click, you can extract incident data, organize it in a clear layout, and generate a document in a truly usable format – DOCX, XLSX, CSV, or HTML.

Thanks to customizable report templates, you can maintain consistency with your company’s visual identity while having full control over how your Jira reports look.

>>> Get the plugin on Atlassian Marketplace <<<