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September 15, 2025 | Infrastructure management / Monitoring / General / Software
AI assistant in Zabbix: How artificial intelligence helps solve IT problems
Monitoring systems like Zabbix have become a standard in every modern IT infrastructure. They enable continuous oversight of servers, networks, applications, and services. However, problems arise when there are so many alerts that it's difficult to analyze them effectively. This is exactly where artificial intelligence steps in — acting as a personal assistant for Zabbix.

Source: Zabbix
How does it work?
Zabbix monitors the IT environment based on predefined thresholds. If something deviates from the norm, it generates an alert. But often, that's where it ends — the administrator has to manually determine the root cause of the issue and how to fix it.
By integrating Zabbix with AI technology (specifically with Google Gemini services), this process can be significantly accelerated. Artificial intelligence:
- Analyzes data collected in Zabbix
- Suggests possible causes of the issue
- Recommends specific solutions or corrective actions
In practice, when an alert appears, the administrator can simply click the "AI Assistant" function and instantly receive an analysis of the situation along with possible solutions.
Example: Expanding Zabbix with AI widgets
The creators of this solution went one step further by developing personalized widgets for the Zabbix dashboard. One of them is the "What are you working on?" widget — an interactive panel that continuously analyzes the state of the infrastructure, compares historical data, diagnoses problems, and even forecasts future risks.
All of this is powered by AI, which learns from real-time monitoring data, resulting in increasingly accurate suggestions and better analyses over time.
Artificial Intelligence locally? It’s possible
For organizations that don't want or can't use external cloud services, it's possible to deploy such a mechanism locally. Thanks to open AI models from platforms like HuggingFace, companies can build their own AI assistant operating entirely within their private infrastructure.
Such a system collects information about recurring incidents, learns from them, and gradually provides more precise diagnoses and solutions. Moreover, AI can also identify trends that help predict problems before they occur.

Why should you implement AI in Zabbix?
Imagine an environment with hundreds of servers and dozens of services. Even with a well-configured Zabbix, dozens of alerts may appear weekly. Not all of them are equally critical, but each requires attention. AI helps to:
- Reduce unnecessary notifications
- Automatically suggest possible causes of issues
- Respond more quickly to real threats
- Learn from past failures and optimize the monitoring system
As a result, IT teams can work more efficiently, and the infrastructure is better protected against failures.
Combining Zabbix with AI is not science fiction — it's a real tool that simplifies the work of administrators. Artificial intelligence in IT monitoring is no longer the future — it's the present, and it's worth taking advantage of, especially in complex and dynamic environments.