Application Performance Monitoring (APM)

What do you gain with APM?

• Visibility where infrastructure monitoring ends: You know not only that CPU utilization is high, but also which transaction is causing it, in which service, and how long the trend has been increasing.
• Root Cause Analysis (RCA) in minutes, not hours: Distributed tracing shows the complete path of a request across microservices, queues, and databases. One view and one context instead of manually searching through logs.
• Detect performance issues before your customers do: Response time anomalies, increasing error rates, and performance degradation after deployments become visible immediately.
• A complete picture in one place: Traces, logs, and metrics for the same event are available in a single view. No more switching between multiple tools during an incident.
• Performance evidence for audits and SLAs: Historical data on response times, availability, and application behavior under load. Measurable facts instead of assumptions.

Scope of services

• APM implementation and configuration: We instrument your applications and configure APM agents for environments such as Java, Python, Node.js, .NET, and others. Gain complete transaction visibility from the frontend to the database layer without requiring changes to your application's architecture.
• Distributed tracing with OpenTelemetry: We implement distributed tracing based on OpenTelemetry, an open standard that eliminates vendor lock-in and enables correlation of traces with metrics and logs, regardless of your technology stack.
• Integration with your existing monitoring stack: APM does not operate in isolation from the rest of your observability platform. We integrate application performance data with infrastructure metrics, providing a single, unified view during incidents instead of multiple disconnected ones.
• Monitoring microservices and Kubernetes environments: Gain visibility into service dependencies, monitor latency across your service mesh, and identify the pods responsible for slowing down your system. Our APM solutions are designed for containerized environments and rapidly changing architectures.
• Performance dashboards and alerting: We design operational dashboards and performance alerting rules based on meaningful performance thresholds. Alert fatigue is addressed from the design stage, not after deployment.
• Performance analysis and post-deployment optimization: Implementing APM is only the beginning. We help you interpret the data, identify performance bottlenecks, and prioritize optimization efforts, so that visibility leads to informed decisions, not just more dashboards.
• You know your application is running. But do you know why it's sometimes not running fast enough? Talk to a Hawatel expert.