The partnership agreement with the French company TECLIB allows us to offer our clients advanced ITSM solutions based on the open-source software GLPI. These solutions enable comprehensive management of IT resources, including hardware and software inventory, as well as the handling of technical support requests.

GLPI is a tool for incident and ticket management within organizations, as well as for managing IT resources. It enables a comprehensive inventory of computer hardware, software, and the tracking and management of technical support requests. Its modular structure allows for customization to the specific needs of organizations, supporting license management, contracts, and IT budgeting. GLPI is compliant with ITIL practices, making it an ideal solution for companies seeking an efficient and flexible IT management system.

"The collaboration between Hawatel and Teclib opens up new horizons in IT management for our clients. Thanks to this partnership, we can offer even more advanced and personalized ITSM solutions based on the GLPI platform. This collaboration ensures the delivery of innovative and scalable solutions tailored to the dynamically changing needs of the IT market," said Przemysław Mantaj, vice president of the management board at Hawatel Sp. z o.o.

"The recently established partnership agreement with TECLIB is a significant step in our company's strategy to provide comprehensive services in the implementation of tools for incident and problem management, as well as IT resources. This partnership opens up new possibilities for us to create innovative solutions precisely tailored to the unique requirements of our clients. Thanks to this collaboration, our range of services has been significantly expanded," added Daniel Iwaniuk, president of the management board at Hawatel Sp. z o.o.

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