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July 31, 2025 | Infrastructure management / General / Monitoring
What are the most common problems in IT infrastructure and how to solve them?
Modern businesses heavily rely on efficiently functioning IT infrastructure. Servers, virtualization systems, applications, databases, and networks — all of these need to be properly configured, monitored, and continuously improved to support the business, not limit it.
However, in reality, many organizations struggle with recurring issues that affect the performance, security, or stability of their IT environments. At Hawatel, we have been helping companies diagnose and eliminate such problems for years. Below, we outline the most common challenges and proven ways to solve them.

Lack of monitoring and proactive infrastructure control
Imagine a situation where a critical server stops responding during working hours, and the team only finds out about the issue from customers or internal users. Unfortunately, this scenario still occurs in organizations that lack advanced monitoring tools.
Solution:
Implementing a monitoring system like Zabbix allows for continuous tracking of technical parameters for servers, networks, applications, and services. This enables administrators to detect irregularities before they escalate into major failures. At Hawatel, we not only implement monitoring solutions but also tailor them to your specific needs and train your team to leverage real benefits.

Improper or chaotic IT environment configuration
Misconfigured servers, suboptimal virtualization settings, or poorly designed network structures often cause hidden problems that aren’t immediately visible. Performance drops, system instability, or barriers to infrastructure development are common consequences.
Solution:
A professional infrastructure audit, system architecture analysis, and reorganizing configurations according to IT best practices are essential steps. Hawatel's team regularly supports clients in these processes, eliminating issues at the source and preparing the environment for future growth.
Outdated or unsupported systems and hardware
Outdated operating systems, old software versions, or hardware no longer supported by the manufacturer pose significant risks to IT security, stability, and performance. Worse yet, such environments often hinder the implementation of modern solutions.
Solution:
Regular planning for system modernization, migrating to newer versions, and gradually replacing hardware are key to keeping infrastructure in optimal condition. Hawatel supports clients both in planning and during migration, minimizing downtime and technical issues.
Performance and scalability issues
An increase in users, new applications, or higher resource demands often reveal performance limitations within the infrastructure. Overloaded servers, slow applications, or system outages during peak hours are clear signs that optimization is needed.
Solution:
Optimizing IT environments requires both technical analysis and adapting the architecture to current and future needs. At Hawatel, we assist clients with these tasks — from code and database optimization to hardware modernization and scaling environments in the cloud.

Security gaps and lack of a coherent security policy
Cyber threats such as ransomware attacks, unauthorized system access, or data leaks can have devastating consequences for organizations. Unfortunately, many companies implement IT security in a fragmented way or only react after an incident occurs.
Solution:
Building a comprehensive IT security strategy includes not only technical safeguards but also internal policies, incident response procedures, and regular testing. Hawatel helps companies design and implement such solutions and conducts security audits to identify vulnerabilities.
Lack of IT process integration and automation
Dispersed systems, manual execution of repetitive tasks, and lack of integration between applications are common problems in growing companies. Such environments increase the risk of errors and limit IT team efficiency.
Solution:
Task automation (e.g., using tools like MOVEit Automation), system integration, or leveraging APIs are effective ways to simplify and accelerate daily processes. Hawatel specializes in designing such solutions — we assist not only with implementation but also with seamless integration into existing infrastructure.
IT infrastructure issues are not always obvious
IT problems don’t always manifest as spectacular failures. Often, they are hidden irregularities that gradually affect system stability, performance, or security. That’s why it's essential to regularly assess your environment, implement modern tools, and leverage expert support.